An innovative product which synchronizes BIG Commerce with Zoho CRM , is all set to offer big advantage to Big Commerce and Zoho CRM customers.
31 May 2011-Pune, India: Suvichar Technologies has announced the release of an integration utility which connects the Big Commerce and Zoho CRM. This integration utility has many advantages which would result in increase in customer acquisition, retention and cross selling. This will also help in improving customer relationship.
With the advent of growing businesses services on cloud, more and more opportunities are getting opened up. SMB segment is making use of these online services. Most of the times these services work in silos. The business processes are not connected. It is very important to keep all business processes connected for success of any online business. It is very important to keep the customer contacts synchronized with your marketing activities. This would help in keeping the customers informed and thus increasing the customer loyalty as well as cross selling. Users of 1Shopping cart and Zoho CRM were facing a challenge as there was no such integration.
Many organizations are using CRM system for increasing the efficiency of their marketing activities. Since last couple of years, Zoho CRM (www.zohocrm.com) has been undoubtedly the best CRM for SMB segment. They have also been able to retain top position in CRM suite from as per Getapp.com (http://www.getapp.com/evaluation-center/getapp-com-top-20-business-apps-…)
Big Commerce is a very popular online eCommerce solution.Big Commerce (http://www.bigcommerce.com) provides online shopping cart solution to sell products online. The charges are per month basis and hence proves to be a cost effective solution.
ZTBC (Big Commerce to Zoho CRM) utility is an integration product which integrates Big Commerce with Zoho CRM. It pushes 1Shopping Cart clients to Zoho CRM accounts and contacts. It is important to know your customers and one should be able to retain as well as understand as much as possible about your customers. Zoho CRM acts as an excellent tool for customer relationship management. The synchronization is done automatically. Hence ZTBC reduces your efforts to manually migrate the client information from Big Commerce to Zoho CRM. Also, you can seamlessly integrate other fields of eCommerce to CRM and thereby have a complete track of the clients which helps in increasing cross sell and up sell opportunities. As both applications are SaaS based applications, the ZTBC service is also offered as a SaaS based service.
According to CEO Mr. Vinay Joshi, “ZTBC would help our customers to connect two business processes viz eCommerce and customer relationship management. ZTBC customers can now track all their customers through Zoho CRM. This will increase chances of customer retention, cross sell and up sell opportunities. As the offering is cloud based, customers can save lot of money through this integration.”
About Suvichar Technologies:
Suvichar Technologies is an information technology services and consulting company. We offer innovative solutions to businesses across the globe which increases client’s revenue as well as enhances productivity. We are focused on SaaS based CRM solutions, cloud computing applications, web application development, mobile computing, custom SaaS connectors and social networking. We have several ready to use SaaS Connectors, CRM accelerators and SaaS solutions.
http://www.suvichartech.com
About Zoho CRM:
Zoho CRM is a complete customer relationship life‐cycle management software for managing Sales, Marketing, Customer Support, and Inventory activities in a single system. It is simple to use, yet packed with features for automation, customization, integration, and collaboration that allow you to grow your business and have a 360‐degree view of your customer interactions.
http://www.zohocrm.com
About Big Commerce:
Big Commerce™ A complete online shopping cart software solution designed to help you start selling and keep growing. Big Commerce™ incorporates all of the tools your business needs to sell online in a single, easy-to-use web-based eCommerce solution. http://www.bigcommerce.com
More information about the ZTBC utility can be found at : http://www.suvichartech.com/zoho-crm-big-commerce.php
You can also get in touch with us on +1‐917‐720-36661 or sales@suvichartech.com