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Suvichar Technologies Pvt. Ltd.
An ISO 9001:2008 Organization
Application Development and Maintenance Banner

Custom Development and Maintenance

Application Development and Maintenance

Suvichartech has a well-defined and mature application development process, which comprises the complete SDLC from business case analysis to support of the application. This process supports a distributed global delivery environment wherein work responsibilities are effectively divided between various delivery teams spread across different geographies. Roles and responsibilities of customer team and our team are clearly defined. We can also work with development team of customer and help them develop application. Each of the development phases can be defined with deliverables and subsequently tracked jointly by customer and us.

The application development methodology is used for:

  • New application development or re-engineering
  • Existing application enhancement
  • Application consolidation
  • Application migration

We work with the customer on our co-development model wherein we jointly work with customer on the project. We monitor following metrics during SDLC.

  • Schedule variance
  • Application scope management
  • Cost variance
  • Post implementation customer satisfaction
  • Phase Containment
  • Defect density for Delivered Product Quality
  • Review effectiveness

Our unique value proposition lies in our ability to:

  • Use our innovative tools which enables us to deliver application faster
  • Use of global delivery model for application development which increases time to market
  • Use well defined processes
  • Knowledge acquisition and retention
  • Focus on re-usability thus reducing cycle times and costs
  • Use our domain knowledge

Application Maintenance

Suvichartech has a well-defined and mature application maintenance process, which allows effective capture, reporting resolution of maintenance requests. This process supports a distributed delivery environment wherein work responsibilities are effectively divided between various maintenance teams spread across different geographies. Roles and responsibilities of customer team and our team are clearly defined. We can also work with maintenance team of customer and help them maintain application.

Each of these activities can be governed and monitored by SLA frame work:

  • Request management
  • Management of incidents
  • Processing of requests
  • Work around
  • Resolution
  • Root cause analysis

Our application maintenance services deliver:

  • Reduction in TCO (Total cost of ownership)
  • Drive continuous improvements in quality of services
  • Improve applications stability
  • Reduce support costs thereby enabling more avenues to invest in our client's business strategic IT initiatives

We monitor following metrics:

  • Application maintenance productivity
  • Schedule compliance
  • Maintenance scope management
  • Budget adherence
  • Project status
  • Delivered product quality

Our unique value proposition lies in our ability to:

  • Use global delivery model for application maintenance
  • Use the knowledge acquired in coming up with transformation plan
  • Optimize
  • Innovate
  • Expand
  • Improve the productivity thus reducing the cost of maintenance
  • Provide consultancy on the disposition plans for the applications
  • Transform
  • Retire
  • Consolidate
  • Replace